Shipping

Free FedEx Shipping & Returns

Free FedEx shipping both ways. Every order ships via FedEx at no cost to you, and returns are equally hassle-free with prepaid FedEx labels.

Once your order ships, you'll receive an email with tracking information so you can follow your jewelry every step of the way.

Order Timing & Processing

Each piece is made to order with care

Because every Mine & Grown piece is crafted just for you, please allow time for production before shipment. Standard processing times vary by item—check individual product pages for details.

Need it sooner? Contact us and we'll do our best to accommodate rush requests.

Surprise-Friendly Delivery Options

Keep your gift a secret

Planning a surprise? We offer flexible delivery options to help you keep it under wraps:

Saturday Delivery: Have your order arrive on a weekend
Specific Date Delivery: Choose the exact day you'd like it to arrive
Hold at FedEx Location: Pick up discreetly at a nearby FedEx store

Contact us at checkout or after placing your order to arrange any of these options.

2025 U.S. Holiday Order-By Deadlines

Order by these dates for guaranteed delivery

Thanksgiving

Order by November 20, 2025

For delivery by November 27

Christmas

Order by December 18, 2025

For delivery by December 24

New Year's Eve

Order by December 26, 2025

For delivery by December 31

International Shipping

We ship worldwide with the same care and attention to detail.

Canada & Australia: No additional import duties beyond GST, PST, or HST (which are collected at checkout)
United Kingdom: All duties and taxes are collected at checkout—no surprise fees upon delivery
Other Countries: International customers may be responsible for customs duties and taxes upon delivery. Contact your local customs office for details.

Shipping Policies & Important Notes

No P.O. Boxes: We cannot ship to P.O. boxes. Please provide a physical street address.
APO/FPO Addresses: We're happy to ship to military addresses. Please allow extra time for delivery.
Delays Beyond Our Control: While we do everything possible to ensure timely delivery, we cannot be held responsible for delays caused by weather, carrier issues, or customs processing.
Non-Refundable Shipping Fees: Shipping fees are non-refundable, even in the case of returns or exchanges.
Tampering or Loss: If your package appears tampered with or is lost in transit, please contact us within 5 days of the expected delivery date.
No Reroutes After Shipment: Once your order has shipped, we cannot change the delivery address. Please double-check your shipping information at checkout.