Jewelry That Lasts—A Warranty That Does Too
What Comes With Your Purchase?
We are committed to providing high-quality jewelry designed to last a lifetime. Every piece is carefully inspected before shipment to ensure it meets the highest standards of craftsmanship and durability. Our Lifetime Manufacturing Warranty guarantees that your jewelry will be free from manufacturing defects in materials and workmanship at the time of delivery.
We take great pride in our materials, and we stand behind the quality of our lab-grown diamonds, guaranteeing that their optical properties will never fade or cloud over time.
Add your text content here. You can include headings, paragraphs, and links.
What's covered under your warranty?
Our lifetime manufacturing warranty covers all defects in materials and workmanship for the lifetime of the original purchaser. This includes structural integrity, hardware failures, and manufacturing defects.
Add your text content here. You can include headings, paragraphs, and links.
What's Not Covered
- Normal wear and tear (scratches, worn prongs, slight metal discoloration).
- Damage from improper care, including exposure to harsh chemicals, swimming pools, or hot tubs.
- Loss of stones due to impact or accidental damage (such as hitting your ring on a hard surface).
- Loss or theft of the entire piece.
- Repairs or alterations made by any jeweler other than us—this will void your warranty.
We highly recommend jewelry insurance to protect against loss, theft, or damage to your center stone.
Add your text content here. You can include headings, paragraphs, and links.
At-Cost Maintenance
We understand that jewelry experiences daily wear and tear over time. While this is not covered under the warranty, we offer professional repair services to help keep your jewelry in top condition.Some of the most common repairs include:
- Replacing side stones
- Tightening prongs
- Re-polishing and re-plating rhodium
- Thorough professional cleaning
We provide affordable repair pricing, covering only the materials and labor—we do not profit from repair services. Our goal is to support our customers and help maintain the longevity of their jewelry.
Add your text content here. You can include headings, paragraphs, and links.
How to Use Your Warranty
If you believe your jewelry has a manufacturing issue, simply contact Customer Service to receive a prepaid shipping label. Once we receive your item, we will inspect it to determine if the issue is covered under our warranty.
- If covered, we will repair or replace your piece at no cost.
- If not covered, we will provide a detailed repair quote before proceeding.
