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More About Our Guiding Principles
How Our Practice Puts Inclusion First
Welcome Without Assumptions
We greet every client with openness and care, respecting pronouns, preferences, and individuality.
Mine & Grown Choices
Offering both responsibly sourced mined stones and lab-grown options explained with clarity and without bias.
Accessible Pricing
Transparent quotes and flexible financing so everyone can experience exceptional craftsmanship within their budget.
Design for Every Body
Inclusive sizing, comfort-fit designs, and gender-neutral styles for all aesthetics.
Multilingual & Virtual
In-person, video, and chat consultations available in multiple languages to meet you wherever you are.
Listen & Improve
Ongoing feedback and quarterly reviews help us continually evolve and stay accountable to our community.
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Where We Focus Our Community Support
Three main initiatives that demonstrate how we give back to our partners and environment
Artisan Wellbeing
Education & Apprenticeships
Environmental Restoration
Inclusion at a Glance
Our Practice Standards
Inclusion isn't just a value—it's a measurable, lived practice woven into every detail of our process.
Inclusive Service Charter
Updated Quarterly- Sets the tone for respectful interactions with every client
- Ensures names, pronouns, and accessibility needs are recognized
- Promotes equitable recommendations across both mined and lab-grown options
- Emphasizes transparent pricing and plain-language communication
Supplier Diversity
In Progress- Focuses on expanding partnerships with women- and minority-owned studios
- Commits to auditing supply chains for ethical labor, safety, and environmental standards
- Publishes annual sourcing and impact reports for public accountability
Accessible Experiences
Always On- Offers extended sizing, comfort-fit designs, and gender-inclusive styles
- Provides digital accessibility through screen reader compatibility and keyboard navigation
- Ensures virtual consultations with multilingual support

